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We understand the key to a successful business relationship is placing a qualified tenant in the property. We do this by going above and beyond what other companies generally do when screening tenants. The screening process starts in our marketing step of the leasing process by doing the following:

  • Qualifying Questions to Set up a Showing
    In order to set up a showing time, a potential tenant must answer a set of questions with automatic disqualifiers that will not allow a showing set up. Questions include income level, ability to provide documentation, and how quickly someone is ready to sign a lease. We don’t want to focus on tire kickers when there is someone out there willing to sign and move in next week.
  • We Advertise Our Screening Criteria
    By looking at our screening criteria, less than stellar potential tenants will understand what they need to do to get approved and realize they cannot BS their way through the process and ultimately go away.
  • Viewing Observations
    Our leasing agents are trained to observe potential tenants at viewings to look for red flags. If a potential tenant shows up late for a viewing or multiple viewings, we note this as a red flag. During the viewing, if a potential tenant complains about the property, their previous landlord, or life in general, then this is a red flag. If the potential applicant is less than cordial to our staff at the viewing, this is a red flag.

THOROUGH BACKGROUND, CREDIT & EVICTION CHECKS

Once an application is received, thorough credit, background, eviction reports, and other additional verifications are conducted. We are able to determine the quality of the applicant fairly quickly during this comprehensive underwriting process. Our goal in the underwriting process is to go through the detailed steps, search hard for red flags, and then research each one to ensure we understand all the risks for our property owners. An example of a couple of basic red flags we look at are as follows:

  • Application completion
    When a tenant does not fill in all the requested areas or does not provide all of the additional documents required before hitting submit on the application. The inability to follow our instructions to apply is a concern.
  • Conflicting Info
    It is a huge red flag if there are inaccuracies or worse when a tenant doesn’t tell the truth or omits vital pieces of info. Nothing beats the one time we looked up a tenant on Facebook, and 8 of their 10 pictures on their page showed them with a cigarette in their hand, but they were clear they were not a smoker. This is not tolerated.
  • Previous Address
    We look for inconsistency in prior addresses, and we do that by lining up what we see on their driver’s license, pay stubs, checks, and internet searches vs. what they reported.
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